Job Detail
Position: Customer Service Category: Clerical
City: Richardson State : TX
Branch Name: Dallas/Richardson Dress Code:
Branch Phone: (214) 217-6888 Job ID: 8856
Pay Information: Order Type: TP
Description

Our client is a leader in the community with a well-respected, recognizable Dallas-based name. As a leading full-service provider of cost-effective business solutions our client is seeking to fill immediate openings for a Customer Support Specialist for their inbound support department.

Responsibilities include:

Answer incoming calls and forward to appropriate personnel or department if needed.
Provide Chat/ Phone support for a software program developed for small to mid sized businesses
Working with multiple monitors to solve client/customer issues and taking great notes simultaneously
Requirements:

High School Diploma or GED
Bachelor's degree in a related field s a HUGE plus!
1+ year related support experience
Impeccable phone etiquette and personality
Strong organizational and communication skills
Ability to balance multiple priorities in a fast-paced work environment; Detail-oriented
Intermediate knowledge of Microsoft Windows Systems and Microsoft Office Applications.

About Us
We are proud to be an equal opportunity employer.