Job Detail
This job is no longer available.
Position: Customer Service Category: Clerical
City: Dallas State : TX
Branch Name: Dallas/Richardson Dress Code:
Branch Phone: (214) 217-6888 Job ID: 8751
Pay Information: Order Type: TP
Description

A few of our clients are rapidly expanding and are in need of great Customer Service Representatives/Specialists. In this role, you will be responsible for:

· Handling incoming calls from customers seeking updates and information

· Working to assess needs of customers as per contracted terms

· Support sales and account managers as well as addressing any customer service concerns and questions.

· Review ongoing plans with customers to evaluate needs and issues and counsel appropriately.

· Keep customers informed about the status of their contracts.

 

Job Requirements Include:

· PLUS BUT NOT REQUIRED Bilingual in Spanish and English – both written and verbal communication abilities

· 1+ years in a professional CSR role

· Team player with strong written and verbal communication skills

· Great attitude with strong analytical skills for decision-making

· Enjoy speaking on the phone with people and performing computer research

· Ability to work in a fast-paced environment; effectively sharing ideas, skills and knowledge

· Detail-oriented with strong organizational skills

· Experience as a proven top performer in a fast-paced customer-oriented environment

· Must be able to pass a criminal background check

About Us
We are proud to be an equal opportunity employer.
  This job is no longer available.