Job Detail
This job is no longer available.
Position: Customer Service Professional Category: Clerical
City: Plano State : TX
Branch Name: Dallas/Richardson Dress Code: Business Casual
Branch Phone: (214) 217-6888 Job ID: 8555
Pay Information: $13.0000 - $13.0000 Order Type: TE

Our client is a medical equipment distribution firm who is more focused on quality customer care and outcomes than getting onto the next call/customer. Due to a recent acquisition and expansion of their customer footprint, our client is actively seeking at least two highly skilled and professional CSR’s to join their team.

In this role, you will be responsible for:
• Handling customer care questions and concerns as they place orders, inquire about product delivery options, billing inquiries as well as working with both commercial and consumer customers
• High level of emphasis placed on those that are patient and empathetic
• Ability to get to the root of an issue and resolve the problem
• Thorough and detail oriented
• Excellent communication skills both written and verbal
• Courteous personality
• Excellent reading comprehension and strong command of the English language
• Strong data entry and computer skills are a must; ability to work with multiple monitors is a MUST
• Exceptional work ethic and a desire to join a company that rewards professionalism and dedication to the job at hand

From a technical perspective our client is seeking:
• A minimum of a GED or High School Diploma
• 1+ years Customer Service experience in a call center where quality service is required
• Extremely computer literate and comfortable working with multiple systems at the same time

Our client has been recognized as one of the Best Places to Work for in the city the two of the last three years and is seeking long-term players for their organization. If you are seeking a place that understands what it means to be "employee-friendly" and you are tired of working in a dictatorial, numbers-driven environment, then you owe it to yourself to contact one of our recruiters immediately.

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  This job is no longer available.