Job Detail
This job is no longer available.
Position: Customer Service Category: Customer Service
City: Dallas State : TX
Branch Name: Dallas/Richardson Dress Code: Corporate Casual
Branch Phone: (214) 217-6888 Job ID: 8353
Pay Information: $13.00 - $14.00 Order Type: TP
Description

Our client is one of the premier financial services firms in the industry. With rapid growth in the market and business expanding faster than ever before, they are aggressively seeking professionals to support the Customer Service operation in the Central Dallas Business District. In this role, you will be responsible for:

•Handling incoming calls from customers seeking updates and information
•Working to assess needs of customers as per contracted terms
•Support sales and account managers as well as addressing any customer service concerns and questions.
•Review ongoing plans with customers to evaluate needs and issues and counsel appropriately.
•Keep customers informed about the status of their contracts.

Job Requirements:
•Strong ability to work with customers while juggling multiple screens of data

•Team player with strong written and verbal communication skills
•Great attitude with the ability to be assertive and strong analytical skills for decision-making
•Enjoy speaking on the phone with people and performing computer research
•Ability to work in a fast-paced environment; effectively sharing ideas, skills and knowledge
•Detail-oriented with strong organizational skills
•Bilingual a plus, but not required

Experience as a proven top performer in a fast-paced customer-oriented environment

Must be able to pass a criminal background check

About Us
We are proud to be an equal opportunity employer.
  This job is no longer available.